Legal

Privacy Policy

Review required: this policy describes the data this website collects, but company- and jurisdiction-specific details (legal entity, governing law, data-retention periods, any analytics or third-party services you add) must be completed and reviewed by qualified counsel before you rely on it. Placeholders are marked like this.

This policy explains how Optical Cargo handles the information you provide through this website. It applies to the Veloura Tec website only.

Information we collect

When you send an inquiry through the website, we collect the details you enter in the form:

  • Your full name
  • Country and, if you provide it, city
  • WhatsApp number
  • Email address (optional)
  • Company or clinic name (optional)
  • Any notes you add, and the products and quantities in your inquiry

For each submitted inquiry we also record technical information — the IP address and browser user-agent of the request — to help prevent abuse of the form.

Your inquiry list before you submit it is stored only in your own browser (local storage) and is not sent to us until you submit the inquiry.

How we use it

  • To respond to your inquiry with availability, pricing and shipping
  • To contact you about your request, primarily over WhatsApp or email
  • To keep a record of inquiries so we can follow up and reference them

We do not sell your information.

Sharing

We use [hosting provider] to host this website and store inquiries. We do not share your details with other parties except as needed to respond to your inquiry or as required by law. [List any other third-party services you use, e.g. analytics, email, before publishing.]

Retention

We keep inquiry records for [retention period] so we can follow up and maintain a business record, after which they are deleted or anonymised.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, by contacting us at optcargo@veloura-tec.com. [Add any rights specific to your jurisdiction.]

Contact

Questions about this policy can be sent to optcargo@veloura-tec.com.